Ratings & Reviews

Overall Rating

5(36 reviews)94.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by John W. - |Recommended: YesReally Responsive Maintenan... — Really responsive maintenance Quick and knowledgeable Ben same day call backs. very much appreciated best service of anyplace I have lived
response from property -John, thank you! We agree that our maintenance team does an outstanding job and know that reading your review will make their day.
Review From Modern Messagesubmitted by Danielle M. - |Recommended: YesThe Binds On My Back Door K... — The binds on my back door kept breaking off. I placed a work order. The blinds were replaced in less than two days. No effort was really needed on my part. I appreciate the fast and efficient service
response from property -Danielle, we're really glad that our team has done such a great job meeting your living standards! It is great to know that our team was able to promptly address your maintenance concern. Thank you for choosing us.
Review From Modern Messagesubmitted by Macenzie H. - |Recommended: YesMoving In Was Very Smooth T... — Moving in was very smooth thanks to ReNew. They provided multiple check lists so I had everything covered for move in day They are very quick to reply to emails so my questions always get answered in time.
response from property -Macenzie, welcome to the community! We're delighted to know your move-in went smoothly, and we'll be sure to pass your compliments along to our team. Thank you for choosing us.
Review From Modern Messagesubmitted by Ryan H. - |Recommended: YesWe Are Having A Lively Time... — We are having a lively time in our town home and cannot wait to utilize the pool when it opens on Memorial Day. Everyone has been so nice and helpful with all of our concerns. We love the aesthetics.
response from property -Ryan, how nice to know your living experience is worthy of five stars! We are thrilled to know how happy you are with your home and the welcoming atmosphere of our community. Thank you for choosing us.
Review From Modern Messagesubmitted by Claire W. - |Recommended: YesNice Community, Quite Neigh... — Nice community, quite neighborhood Perfect location in Edwardsville to be close to everything Quick response from leasing manager maintenance
response from property -Claire, thank you for complimenting our quiet community, convenient location, and responsive team. We are glad you have been impressed.
Review From Modern Messagesubmitted by Margaret F. - |Recommended: YesI’m Very Impressed With How... — I’m very impressed with how quickly the staff takes care of any concern I have I also am impressed with how well the lawns are kept. I brag on this place to my fam and friends
response from property -Margaret, what a wonderful acknowledgment of our community and team! We are thrilled to know how pleased you are with our well-kempt community grounds and the attentive service of our team. Thank you for making us your home.
Review From Modern Messagesubmitted by Anna O. - |Recommended: YesI Love It Here. It’s A Quie... — I love it here. It’s a quiet neighborhood. Nice little home. My neighbors are a bit loud. But I love the pool and our little back porch. Communication has been good and I would love to get to stay until February
Review From Modern Messagesubmitted by Sujatha B. - |Recommended: YesI Have Lived At South West ... — I have lived at South West place for over 5 years, this is by far one of the BEST apartment the office staff are great and are always polite, and avaiable and the maintenance crew do a great job, repairs are done in a timely fashion. Never had any issue with apartment Great place beautiful neighbors
Review From Modern Messagesubmitted by Kary M. - |Recommended: YesI Love This Community. The... — I love this community. The people are nice. My next door neighbor is great I have had several other neighbors and they have all been friendly and respectful. Andrea and the office staff are incredible. I really appreciate the maintenance department as well.
Review From Modern Messagesubmitted by Joseph W. - |Recommended: YesEasy To Work With. The Com... — Easy to work with. The company keeps the grounds clean and grass trimmed. Payments can be made online which keeps things simple and easy to track.
submitted by Michael H. - |Recommended: YesTenant — Great staff and maintenance.
submitted by Kimberly R. - |Recommended: YesSo Far So Good — I haven't had any complaints thus far ever since ReNew took over. They were very lenient with me paying rent the first month since the system wasn't up and running quite yet, and I wasn't in town to pay rent physically, so they allowed a couple of more days upon my return for me to pay it. It was very much appreciated.
Review From Modern Messagesubmitted by Kylie K. - |Recommended: YesBest Apartment Community I ... — Best apartment community I have ever lived in. It was my boyfriend and I’s first place together and we love it here. I wish the rent was not going up for us because we would have loved to stay another year.
Review From Modern Messagesubmitted by Emilee G. - |Recommended: YesI Love It Here The Staff I... — I love it here The staff is so nice and understanding Anytime I have any sort of issue they are so quick to help me out no matter the circumstance
Review From Modern Messagesubmitted by Shannon H. - |Recommended: YesI've Been Here With My Bf F... — I've been here with my bf for 2 years now and the area is nice, the Staff is very responsive and kind. Our place looks wonderful This is a great place to live